PRIVACY POLICY
Last updated January 22, 2026
This Privacy Notice for Dgtel Rehumanice Private Limited ('we', 'us', or 'our'), describes how and why we might access, collect, store, use,
and/or share ('process') your personal information when
you use our services ('Services'), including when you:
- Engage with us in other related ways, including any
marketing or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices.
We are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies
and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at support@myteachmate.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice,
but you can find out more details about any of these topics
by clicking the link following each key point or by using
our
table of contents
below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and
the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information?
Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your
racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive
personal information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to
do so. Learn more about
how we process your information.
How do we keep your information safe? We have adequate
organisational and technical processes and procedures in
place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information.
Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a
data subject access request, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
TABLE OF CONTENTS
11. CONTROLS FOR DO-NOT-TRACK FEATURES
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to us
In Short:We collect personal information
that you provide to us.
We collect personal information that you
voluntarily provide to us when you register on the Services,
express an interest in obtaining information
about us or our products and Services, when you
participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the Services,
the choices you make, and the products and features you
use. The personal information we collect may include the
following:
Sensitive Information. We do not process
sensitive information.
Payment Data. We may collect data necessary
to process your payment if you choose to make purchases,
such as your payment instrument number, and the security
code associated with your payment instrument. All payment
data is handled and stored by Razorpay. You may find their privacy notice
link(s) here: https://razorpay.com/privacy/.
Social Media Login
Data.
We may provide you
with the option to register
with us using your existing
social media account
details, like your Facebook,
X, or other social media
account. If you choose to
register in this way, we
will collect certain profile
information about you from
the social media provider,
as described in the section
called 'HOW DO
WE
HANDLE
YOUR
SOCIAL
LOGINS?' below.
All personal information that you
provide to us must be true,
complete, and accurate, and you must
notify us of any changes to such
personal information.
Information automatically
collected
In Short:Some information —
such as your
Internet Protocol
(IP) address and/or
browser and device
characteristics — is
collected
automatically when
you visit our
Services.
We automatically collect certain
information when you visit, use, or
navigate the Services. This
information does not reveal your
specific identity (like your name or
contact information) but may include
device and usage information, such
as your IP address, browser and
device characteristics, operating
system, language preferences,
referring URLs, device name,
country, location, information about
how and when you use our Services,
and other technical information.
This information is primarily needed
to maintain the security and
operation of our Services, and for
our internal analytics and reporting
purposes.
Like many businesses, we also
collect information through cookies
and similar technologies.
The information we collect
includes:
- Log and Usage Data. Log
and usage data is service-related,
diagnostic, usage, and performance
information our servers automatically
collect when you access or use our
Services and which we record in log
files. Depending on how you interact
with us, this log data may include
your IP address, device information,
browser type, and settings and information
about your activity in the Services(such as the date/time
stamps associated with your
usage, pages and files viewed,
searches, and other actions you
take such as which features you
use), device event information
(such as system activity, error
reports (sometimes called 'crash dumps'),
and hardware settings).
- Location Data. We collect location data such as information
about your device's location, which can be either precise or imprecise.
How much information we collect depends on the type and settings
of the device you use to access the Services. For example, we
may use GPS and other technologies to collect geolocation data
that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide,
improve, and administer our Services,
communicate with you, for security and fraud
prevention, and to comply with law. We may also process
your information for other purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and
otherwise manage user accounts.
We may process your information so you can create
and log in to your account, as well as keep your account in
working order.
- To deliver and facilitate delivery of services to the
user.
We may process your information to provide you with
the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your
inquiries and solve any potential issues you might have with
the requested service.
- To fulfil and manage your orders.
We may process your information to fulfil and manage your orders, payments,
returns, and exchanges made through the Services.
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing,
and your experience. We may process your information when we believe it is necessary
to identify usage trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services, products, marketing,
and your experience.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
- To comply with our legal obligations. We may process
your information to comply with our legal obligations, respond to
legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in
this section and/or with the following third parties.
We may need to share
your personal information in the following situations:
- Business Transfers. We may share or
transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to
another company.
- Business Partners. We may share your information
with our business partners to offer you certain products, services,
or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with
our Services. Some online tracking technologies help us maintain
the security of our Services and
your account,
prevent crashes, fix bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service providers to use
online tracking technologies on our Services for analytics and
advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or
to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service
providers use their technology to provide advertising about
products and services tailored to your interests which may
appear either on our Services or on other websites.
Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Notice.Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services. To
opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. For more information on the privacy
practices of Google, please visit the Google Privacy & Terms page.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short:
We offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools
powered by artificial intelligence, machine learning, or similar
technologies (collectively, 'AI Products'). These tools are designed to
enhance your experience and provide you with innovative solutions.
The terms in this Privacy Notice govern your use of the AI Products
within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ('AI
Service Providers'), including Google Cloud AI and OpenAI. As outlined in this Privacy
Notice, your input, output, and personal information will be shared
with and processed by these AI Service Providers to enable your use
of our AI Products for purposes outlined in 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?' You
must not use the AI Products in any way that violates the terms or policies
of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
How We Process Your Data Using AI
All personal information processed using our AI Products is handled
in line with our Privacy Notice and our agreement with third
parties. This ensures high security and safeguards your personal
information throughout the process, giving you peace of mind about
your data's safety.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and log in using
your third-party social media account details (like your
Facebook or X logins). Where you choose to do this, we will
receive certain profile information about you from your social
media provider. The profile information we receive may vary
depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile
picture, as well as other information you choose to make public
on such a social media platform.
We will use the information we receive only for the purposes
that are described in this Privacy Notice or that are otherwise
made clear to you on the relevant Services. Please note that we
do not control, and are not responsible for, other uses of your
personal information by your third-party social media provider.
We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and
how you can set your privacy preferences on their sites and
apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy
Notice unless otherwise required by law.
We will only keep your personal information for as long as it
is necessary for the purposes set out in this Privacy Notice,
unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process
your personal information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion
is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organisational and technical
security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect
the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal
information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services
within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly collect, solicit data from, or market to
children under 18 years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you are the parent or guardian
of such a minor and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than 18 years
of age has been collected, we will
deactivate the account and take reasonable measures to promptly delete
such data from our records. If you become aware of any data we may
have collected from children under age 18, please contact us at support@myteachmate.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at
any time, depending on your country, province, or state of
residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express
and/or implied consent depending on the applicable
law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any
time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor, when applicable
law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing
grounds other than consent.Account Information
If you would at any time like to review or change
the information in your account or terminate your
account, you can:
- Log in to your account settings and update
your user account.
Upon your request to terminate your account, we
will deactivate or delete your account and
information from our active databases. However, we
may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services.
11. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a
Do-Not-Track ('DNT')
feature or setting you can activate to
signal your privacy preference not to have
data about your online browsing activities
monitored and collected. At this stage, no
uniform technology standard for recognising and implementing DNT signals has been
finalised. As such, we do not currently
respond to DNT browser signals or any other
mechanism that automatically communicates
your choice not to be tracked online. If a
standard for online tracking is adopted that
we must follow in the future, we will inform
you about that practice in a revised version
of this Privacy Notice.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The
updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice.
If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy
Notice frequently to be informed of how we are protecting your information.
Dgtel Rehumanice Private Limited
6 Nagalingam St, Arisipalayam
Salem, Tamil Nadu 636009
India
14.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?
Based
on the
applicable
laws of your
country, you
may
have
the
right
to
request
access
to
the
personal
information
we
collect
from
you,
details
about
how
we
have
processed
it,
correct
inaccuracies,
or
delete
your
personal
information.
You
may
also
have
the
right
to withdraw
your
consent
to
our
processing
of
your
personal
information.
These
rights
may
be
limited
in
some
circumstances
by
applicable
law.
To
request
to
review,
update,
or
delete
your
personal
information,
please
fill
out
and
submit
a
data
subject
access
request.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.